Privacy for members, reviewers, and operator teams.

Data Collected

Canopy Trove may collect and process:

• account information such as email address, display name, and profile id
• saved storefronts, recent storefront activity, favorites, and badge progress
• storefront reviews, helpful votes, storefront reports, and review GIFs
• member-submitted media when photo uploads are enabled in the app experience
• owner-portal business details, claim submissions, verification records, subscription records, and billing customer identifiers
• foreground location used to show nearby storefronts and arrival-based prompts
• notification tokens used to deliver deal alerts or visit follow-ups

How Canopy Trove Uses Data

Canopy Trove uses this information to:

• personalize the storefront experience
• save profile state across devices when authenticated
• power reviews, ratings, reports, and moderation
• operate owner verification, owner billing, and billing-portal access
• deliver optional notifications when users allow them
• improve platform quality and diagnose operational issues

Location Use

Canopy Trove currently requests foreground-only location access. Location is used to:

• surface nearby licensed dispensaries
• help continue from discovery into an in-person storefront visit
• trigger the in-app follow-up prompt after a storefront visit

Canopy Trove does not rely on background location in the current product experience.

User-Generated Content

Reviews, helpful votes, reports, GIFs, and any related community media are stored to support community features and moderation when those inputs are enabled. Canopy Trove may remove or suppress content that violates policy, appears abusive, or is otherwise unsafe or unlawful.

Photo Uploads

When member photo uploads are enabled, Canopy Trove may collect the image itself together with basic metadata needed to store, display, and moderate the upload. Those uploads may appear on storefront pages or related community surfaces inside the app.

Uploaded media may be reviewed for policy, privacy, copyright, trademark, or safety issues. Canopy Trove may retain moderation records tied to a removal decision and may store or process uploaded media through infrastructure vendors acting on behalf of the service.

Notifications

If the user opts in, Canopy Trove may send:

• favorite-store deal alerts
• visit follow-up prompts

Users can disable notifications in system settings at any time.

Account Deletion

Users can delete their account in-app from the Profile area. Deletion clears local Canopy Trove data on the device and removes the linked backend profile path used by the app. If the underlying authentication provider requires a fresh sign-in before login removal, the app will prompt the user accordingly.

Owner Portal Data

Owner accounts may upload business-verification and identity-verification documents. These records, along with owner subscription and billing status, are used for manual review and access control inside the owner portal.

Data Sharing

Canopy Trove may use infrastructure providers that process data on behalf of the service, including hosting, authentication, storage, mapping, notifications, analytics, and billing vendors such as Stripe. Canopy Trove does not present itself as a direct cannabis sales or ordering platform.